Award Winning Managed IT Support in Central Texas

The Tech Doctor specializes as a managed IT service provider for service-based sectors, catering to businesses that deliver services instead of physical products to their customers or clients. We offer essential services to ensure your business operates efficiently, such as Encrypted Onsite & Cloud Data Backup, Remote IT Support, Computer Health Monitoring, Managed IT Support, network setup, optimization, and more. Moreover, our expertise extends to collaborating with your industry's unique proprietary software, enhancing our ability to support your specific business needs.

Boasting more than a decade in business and a lifelong passion for technology, Matt has assembled a team at The Tech Doctor that brings a diverse range of skills and expertise to address your company's tech requirements.

Certifications:‍

• CompTIA A+
• CompTIA Network+
• CompTIA Server+
• CompTIA Security+
• CEH: Certified Ethical Hacker
• CompTIA Healthcare IT Technician
  ‍

Partners:

• Microsoft 365
• Microsoft Azure Services
• PF Sense
• Ubiquiti
• Cisco Meraki
• Amazon AWS
• 3CX
• Lenovo
• Grandstream
• StarLink

Yes, we are insured. We also have tools and processes in place to help protect against viruses and ransomware, as well as any internal or external threats, and many options for data and server backup solutions.

We provide fully customizable IT plans to work with any budget for your IT expenses. We are fully transparent with pricing and plans, and should you or The Tech Doctor need to adjust your invoice, we will set up a time to meet so there are no surprises on your next bill.

Professional, managed IT services are a smart, cost-effective alternative to traditional break/fix support. Our approach reduces the cost of IT expenses and allows for budgetable IT services. Unlike the break/fix model, we prevent issues before they become problems, find long-term solutions, and protect your network and devices.

Not much is off limits! We handle everything your business needs to thrive, including proprietary software specific to your field.

• CT and MRI imaging software
• Scheduling software
• Network setup, optimization, & firewall protection
• Monitoring
• • Networks
  • Alerts
  • Hardware
• Device management
• Patch management
• Antivirus for all devices
• Email management and security
• Password management
• Backups
• • Onsite
  • Offsite
• Cloud virtualization
• VoIP phone services
• Onsite service calls
• Help ticketing
• Detailed monthly IT reports

We manage your entire network so you can focus on running your business!

With outsourcing, you pick certain services and ask an external company to help address those specific business needs. Managed service providers like The Tech Doctor, on the other hand, work alongside you to improve operations and reduce budgetary expenditures by covering all of your business’ IT functions and decisions, however, these decisions are always within the parameters that your business has set.

There are a lot of pieces to a well-designed business network. In this fast-paced world, we stay as ahead of new threats as possible to keep your devices and networks protected. To maintain a secure environment, someone must monitor and manage the updates, security, and licensing on your equipment.

We will always answer your call within the first ring or two. And when putting in a ticket, you can expect a response within an average of 10-15 minutes.